COVID-19 INTERIM SERVICES

Virtual Optometrist Consultation

We are not able to arrange clinic appointments for the time being because of

the threat to the health and well being of our patients and staff posed by the

Coronavirus (COVID-19)

 

However we can offer expert advice and support if you have an eye problem.

Please do not trouble your doctor.

Please do not attend the Eye Hospital or Accident and Emergency unless you have a very serious eye problem.

Please call 01844 212048

We will listen to your concerns, and if appropriate we will schedule a telephone consultation with one of our optometrists, who will give you the advice you need.

Urgently need new Spectacles?

Accidents happen. Specs get lost or damaged. We can help.
We are not able to help you choose new frames – but we can make a repeat pair, if we have supplied them before.
This is how:

  • Click Here to order online or call us on 01844 212048

  • Tell us your full name and confirm the first line of your address

  • Tell us what the specs are for: 

       

        - I wear them all the time for everything

        - Just for reading

        - Just for driving or TV

        - For computer or reading vision

        - Prescription sunglasses

What we will do:

  • We will access your clinical records to verify the information we need.

  • We will get back to you to make sure we understand your need, and to ask for payment.

  • We will arrange for the completed specs to be delivered to you urgently.

  • Give you peace of mind:
    If you were due an eye examination when you placed the order, and we subsequently find (when we return to clinics) that your prescription has changed – we will replace the lenses free of charge.

Collection or Delivery Service

Whilst we will not be providing clinic time for the next few weeks, you can still order the essentials to keep you going.

Contact lenses

Order fresh supplies of contact lenses delivered to your door.

This is how:

  • Click Here to order online or call us on 01844 212048

  • Tell us your full name and confirm the first line of your address

  • Tell us a little more about your contact lenses

    • Product name of your contact lenses (eg. 1-day Acuvue)

    • How many lenses you would like to order (eg. 90 pairs)

    • And we just need you to confirm that you are not experiencing any difficulty with your current contact lenses.

What we will do:

  • We will access your clinical records to verify the information we need.

  • We will get back to you to make sure we understand your need, and to ask for payment.

  • We will arrange for your contact lenses to be delivered to you.

Contact lens solutions and eye health consumables

Click here to order fresh supplies of...

  • Contact lens care solutions

  • Drops for Dry Eye

  • Blepha’ products for eyelid hygiene

  • Eyecare makeup

This is how:

  • Send us an email or call us on 01844 212048

  • Tell us your full name and confirm the first line of your address

    • Tell us the name(s) of the product(s) you need to order

    • And how many of each product

  • We will get back to you to make sure we understand your need, and to ask for payment.

  • We will arrange for your products to be delivered to you.

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