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Replacement Spectacles

Accidents happen. Specs get lost or damaged. We can make a repeat pair if we have supplied them before. Alternatively, if you would like to select some new frames from our in-store ranges, please contact us on 01844 212058 to arrange an appointment with one of our Dispensing Opticians.

Tell us what your specs are for?

What we will do:

  • We will access your clinical records to verify the information we need.

  • We will call you to make sure we understand your need, and to ask for payment

  • We will confirm that we are able to supply the products you need

  • Confirm a day and ‘time window’ within which your product will be ready to collect

  • We will give you a unique Reference Number to confirm the order, and we will confirm it by text message

What we need you to do:

  • Please wait outside the practice on the day and approximate time that we have agreed with you. The collection will be managed without entry to our premises

  • We will need you to tell us the unique Order Number issued to you when you placed your order  

  • We will hand over your packaged product – and away you go!

Thanks for your order

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